Although India is improving on the telecom density; there are charges incurred for the verification and activation of each new mobile connection.
Considering this TRAI (which is a regulatory authority in India) Chairman R S Sharma said these above cost of activation of a new mobile connection can virtually come down to zero if we use latest authentication technology which uses electronic KYC with Aadhaar.
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If we consider the typical example for taking a new mobile connection cost of activation of a mobile customer is Rs 150 because there are various charges for
- Filling customer Acquisition form (CAF)
- Validating document
- Verification of document
- Initiation/ activation of the connection
But if we use digital identity authentication, you can fill the customer form, digitally sign it and get your electronic KYC. So, essentially the cost is equal to zero,” Sharma said at the annual growth Net summit here.
As of now Sharma has made recommendations to the Department of Telecom (DoT) to this effect for which latter has “apparently” accepted it. The next steps include finalisation of the norms by Government of India; telecom companies can enable the instant identification and verification using Aadhaar card.
This would definitely speed up the process and would help in improving the telecom density; as there are may such people which can not take new connection as they fail to produce necessary documents required for the verification.
TRAI is taking various actions in favour of the Indian mobile customer; earlier it has moved out Facebook’s Free Basics ( Earlier Internet.org) as the support is not matching in numbers. Also it has taken step in the call dropping issue faced by the Indian customers.